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Shipping Policy
Order Processing Time
- Orders are typically processed within 1–3 business days from the date of payment confirmation.
- Orders placed on weekends or recognized holidays will be processed on the next applicable business day.
- An order confirmation and, where applicable, tracking information will be sent via email once the order has been processed and dispatched.
Shipping Methods
- Orders are shipped only within the United States. International shipping is not available at this time.
- Standard and expedited shipping options may be offered at checkout, subject to availability and destination.
- Orders may be shipped via recognized carriers such as USPS, UPS, or other comparable courier services selected by Peptide FIX.
Cold-Chain & Packaging
- Products are packaged securely to help protect integrity during transit.
- Where temperature-conscious handling is required, appropriate packaging materials or methods may be used in accordance with standard shipping practices.
- Once delivery has been confirmed by the carrier, Peptide FIX is not responsible for any degradation or damage resulting from improper storage, handling, or use by the recipient.
Delivery Responsibility
- Customers are responsible for providing a complete and accurate shipping address at the time of purchase.
- Peptide FIX is not responsible for delivery delays, transit issues, or service interruptions caused by the carrier or circumstances beyond its control.
- In cases of lost or stolen packages after carrier confirmation of delivery, resolution may be subject to the carrier’s policies and investigation procedures.
Signature Requirement
- At Peptide FIX’s discretion, certain orders, including those with higher total values, may require signature confirmation upon delivery.
- If signature confirmation is required, this requirement will be communicated in the order confirmation or prior to shipment.
Shipping Restrictions
- Orders cannot be shipped to P.O. boxes where prohibited by the selected carrier or applicable regulations.
- International shipping is not available; orders are restricted to eligible U.S. destinations only.
- By placing an order, the customer confirms that they are at least 21 years of age and authorized to purchase laboratory research materials.
Compliance Statement
- All products supplied by Peptide FIX are intended solely for in-vitro and laboratory research use by qualified professionals.
- Products are not formulated, tested, or authorized for human or animal consumption, diagnosis, treatment, or any medical or performance-related purpose.
- The purchasing institution or researcher is responsible for ensuring that all use, handling, and storage of products complies with applicable laws, regulations, and institutional policies.
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